Background
Our client, Osmudo Martinez, a solo practitioner attorney managing a small team of legal and administrative assistants, faced significant challenges in their reconciliation and disbursement processes. Their organization handles both real estate closings and operates a title company, managing high volumes of transactions primarily through the law firm Mundi Law.
The Challenge
Before implementing Rynoh, the organization struggled with a disjointed system that required manual data entry and frequent adjustments. Checks were often cashed on different dates, creating discrepancies that needed constant monitoring and correction. This lack of a streamlined, reliable process made maintaining accurate and timely financial records difficult.
Implementation of Rynoh
The integration of Rynoh into their operations brought a much-needed overhaul to their reconciliation process. Martinez highlighted the following key features and benefits:
- Unified System Integration: Rynoh seamlessly linked with their existing software providing a cohesive platform for inputting data, printing checks, and reconciling accounts.
- Automated Monitoring and Alerts: Rynoh’s system automatically flagged discrepancies, such as checks cashed on different dates, allowing quick identification and resolution. This feature provided an added layer of security and assurance, as any unauthorized transactions could be promptly detected and addressed.
- Effortless Setup and Integration: Rynoh’s support team facilitated a smooth setup process. Even during an incident where checks were intercepted and fraudulently altered, transitioning to a new account and reintegrating with the bank was swift and trouble-free.
- Daily Operational Impact: The daily use of Rynoh involved checking reports to ensure all transactions were accurately recorded and reconciled. This routine caught any potential issues early, safeguarding the trust account.
- User-Friendly Interface: While there was an initial learning curve, Mundi Law found Rynoh’s interface manageable and appreciated the responsive support team. On rare occasions when discrepancies arose, the help desk efficiently resolved the issues through remote assistance.
- Enhanced Reporting and Compliance: Rynoh’s reporting capabilities, thanks to the detailed monthly reports, streamlined the communication and auditing process.
The Impact
For Martinez and Mundi Law, Rynoh has become vital in managing the financial aspects of both their law firm and title company. The benefits of Rynoh’s comprehensive reconciliation and monitoring system have been profound, providing efficiency and security. The ongoing enhancements, such as the soon-to-be-released verification system for account details, promise to further bolster the platform’s capabilities, ensuring continued satisfaction and reliability for the client.
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