“A Must-Have for an Escrow Company”

Jennifer G., the owner of an escrow company, sought a solution to streamline reconciliation processes and enhance operational efficiency. Managing in-house reconciliation was time-consuming and required additional staffing. Switching from ProForm, Jennifer implemented RynohLive to optimize her workflows, reduce overhead, and provide direct access to underwriters.

• • Labor-intensive reconciliation processes required additional staff to manage in-house.
  • Manual reporting to underwriters was time-consuming and inefficient.
  • Lack of real-time alerts for account discrepancies delayed timely actions.

Jennifer adopted RynohLive for its advanced reconciliation features, daily automated reporting, and ability to provide direct access to underwriters. The platform enabled her to outsource reconciliation tasks and streamline operations.

• • • • Streamlined Reconciliation: Reduced reconciliation time to just 7 minutes using RynohLive’s integration with the bank platform.
      • Enhanced Reporting: Automated daily reports, including morning alerts, helped Jennifer’s team proactively address account discrepancies.
      • Direct Underwriter Access: Provided underwriters with direct access to necessary reports, eliminating manual report pulls and saving significant time.
      • Cost Efficiency: Outsourcing reconciliation eliminated the need to hire additional staff, reducing overhead.

Key Features Loved by Jennifer:

• Morning Reports: Immediate alerts ensure accounts are updated, and discrepancies are identified promptly.
• Ease of Use: Intuitive interface and simple training for new staff made onboarding seamless.
• Outsourcing Capability: Integration with her closing software allowed reconciliation tasks to be outsourced effectively.

“RynohLive is a must-have for an escrow company. The daily reports in my inbox, especially the morning report, keep us on top of everything. And being able to give underwriters direct access to pull the reports they need has been a game-changer. It’s so easy to use, and outsourcing reconciliation has saved us time and money!”

Conclusion:
RynohLive transformed Jennifer G.’s escrow company by simplifying reconciliation, automating reporting, and reducing staffing needs. Its user-friendly features and seamless integration make it an indispensable tool for escrow operations.